Terms of Service

Effective Date: November 3, 2026

Welcome to Kepreno. These Terms of Service govern your access to and use of https://kepreno.com/ and any purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms. Please review them carefully before using our services.

1. General Conditions

Kepreno is an online store operated by Lianjiang County Youyang Medical Aesthetics Co., Ltd.

You agree to use our website only for lawful purposes and in accordance with these Terms and applicable laws.

We reserve the right to refuse service, restrict access, or cancel transactions where reasonably necessary to protect our store, customers, or business operations.

2. Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, specifications, and availability.

However, product appearance, packaging, dimensions, supported devices, compatibility, and included accessories may vary by product.

Customers should carefully review individual product pages before ordering.

For electronic products, please verify relevant details such as:

• Connector and port compatibility.

• Supported devices and operating systems.

• Voltage, wattage, and output specifications.

• Vehicle mounting compatibility.

• Included accessories and product dimensions.

We do not guarantee compatibility with devices or vehicles unless it is expressly stated on the relevant product page.

3. Pricing and Availability

Product prices and availability are subject to change without prior notice.

We reserve the right to correct pricing, description, or listing errors.

If an order is affected by a material pricing or listing error, we may contact the customer to confirm the order or arrange cancellation and a refund where appropriate.

4. Orders and Payments

By placing an order, you confirm that the information provided is accurate and complete.

Orders are subject to payment authorization, product availability, and order verification.

Available payment methods are displayed during checkout.

We reserve the right to refuse or cancel an order where necessary due to suspected fraud, payment issues, inventory problems, or material listing errors.

5. Shipping and Delivery

Orders are generally processed within 1–3 business days.

Estimated delivery after dispatch is 15–30 business days.

Delivery estimates are not guaranteed and may vary due to destination, carrier operations, customs procedures, holidays, weather, or other external factors.

Please refer to our Shipping Policy for additional details.

6. Returns and Refunds

Eligible return requests must be submitted within 30 calendar days after delivery.

Returned products must meet the conditions described in our Return & Refund Policy.

For standard change-of-mind returns, customers are generally responsible for return shipping costs.

For confirmed damaged, defective, or incorrect items, Kepreno will cover reasonable return shipping costs in accordance with our Return & Refund Policy.

Approved refunds are generally initiated within 5–10 business days.

7. Product Use and Safety

Customers are responsible for using purchased products in accordance with the product instructions and applicable safety requirements.

Do not exceed stated electrical ratings or use damaged charging equipment.

Check device compatibility and power requirements before connecting electronic accessories.

Stop using a product if it shows signs of damage, abnormal heating, or malfunction.

8. Acceptable Website Use

You agree not to:

• Use our website for unlawful purposes.

• Attempt unauthorized access to website systems.

• Interfere with website security or functionality.

• Submit false or misleading order information.

• Engage in fraudulent transactions.

• Copy, distribute, or misuse website content without permission.

9. Intellectual Property

Website content, including text, graphics, logos, product descriptions, and design elements, is owned by or licensed to Kepreno or its respective rights holders.

You may not reproduce, distribute, modify, or commercially use protected content without appropriate authorization.

10. Third-Party Services

Our website may contain links to or integrations with third-party services.

We do not control the independent policies or practices of those services.

Your use of third-party services may be subject to their own terms and privacy policies.

11. Limitation of Liability

To the extent permitted by applicable law, Kepreno is not responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded or limited.

12. Changes to These Terms

We may revise these Terms from time to time.

Updated Terms will be posted on this page with a revised effective date.

13. Contact Information

For questions regarding these Terms, please contact:

Kepreno

Operated by: Lianjiang County Youyang Medical Aesthetics Co., Ltd.

Email: service@kepreno.com

Phone: +1 8312680181

Registered Address: 2nd Floor, Building 18, Huangting Danjun, No. 16 Wenbi East Road, Aojiang Town, Lianjiang County, Fuzhou City, Fujian Province, China.

Website: https://kepreno.com/