Terms of Service

Effective Date: November 4, 2026

Welcome to Kepreno. These Terms of Service govern your access to and use of https://kepreno.com/ and any purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms. Please review them carefully before using our services.

1. General Conditions

Kepreno is an online store operated by Lianjiang County Youyang Medical Aesthetics Co., Ltd.

You agree to use our website only for lawful purposes and in accordance with these Terms and applicable laws.

We reserve the right to refuse service, restrict access, or cancel transactions where reasonably necessary to protect our store, customers, or business operations.

2. Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, specifications, and availability.

Our collection includes different nail designs, colors, finishes, and shape options.

Product appearance, color, dimensions, materials, available sizes, packaging, and included accessories may vary by individual listing.

Customers should carefully review each product page before ordering, including:

• Available nail designs and colors.

• Shape and size options.

• Product dimensions and materials.

• Package contents.

• Application and care instructions where provided.

Colors may appear slightly different depending on lighting, photography, and screen settings.

3. Product Use and Care

Customers are responsible for following the product-specific application, removal, and care instructions provided with their purchases.

Please review product information before use and discontinue use if irritation or discomfort occurs.

Product descriptions are provided for general shopping information and are not intended as medical advice or a guarantee of suitability for every individual.

4. Pricing and Availability

Product prices and availability are subject to change without prior notice.

We reserve the right to correct pricing, description, or listing errors.

If an order is affected by a material pricing or listing error, we may contact the customer to confirm the order or arrange cancellation and a refund where appropriate.

5. Orders and Payments

By placing an order, you confirm that the information provided is accurate and complete.

Orders are subject to payment authorization, product availability, and order verification.

Available payment methods are displayed during checkout.

We reserve the right to refuse or cancel an order where necessary due to suspected fraud, payment issues, inventory problems, or material listing errors.

6. Shipping and Delivery

Orders are generally processed within 1–3 business days.

Estimated delivery after dispatch is 15–30 business days.

Tracking information is provided after dispatch when available. Carrier systems may require additional time to register the first shipment scan.

Please refer to our Shipping Policy for further details.

7. Returns and Refunds

Eligible return requests must be submitted within 30 calendar days after delivery.

Products must meet the conditions described in our Return & Refund Policy.

Due to hygiene considerations, opened or used nail products may not qualify for standard change-of-mind returns, subject to applicable law.

For confirmed damaged, defective, or incorrect items, Kepreno will cover reasonable return shipping costs in accordance with our Return & Refund Policy.

Approved refunds are generally initiated within 5–10 business days.

8. Acceptable Website Use

You agree not to:

• Use our website for unlawful purposes.

• Attempt unauthorized access to website systems.

• Interfere with website security or functionality.

• Submit false or misleading order information.

• Engage in fraudulent transactions.

• Copy, distribute, or misuse website content without permission.

9. Intellectual Property

Website content, including text, graphics, logos, product descriptions, and design elements, is owned by or licensed to Kepreno or its respective rights holders.

You may not reproduce, distribute, modify, or commercially use protected content without appropriate authorization.

10. Third-Party Services

Our website may contain links to or integrations with third-party services.

We do not control the independent policies or practices of those services.

Your use of third-party services may be subject to their own terms and privacy policies.

11. Limitation of Liability

To the extent permitted by applicable law, Kepreno is not responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded or limited.

12. Changes to These Terms

We may revise these Terms from time to time.

Updated Terms will be posted on this page with a revised effective date.

13. Contact Information

Brand: Kepreno

Operated by: Lianjiang County Youyang Medical Aesthetics Co., Ltd.

Email: service@kepreno.com

Phone: +1 8312680181

Registered Address: 2nd Floor, Building 18, Huangting Danjun, No. 16 Wenbi East Road, Aojiang Town, Lianjiang County, Fuzhou City, Fujian Province, China.

Website: https://kepreno.com/